OTHER INFO

FAQS

ASK US ANYTHING…

WHAT SIZES DO YOUR DRESSES COME IN?

OUR CURRENT COLLECTION RANGES FROM ROUGHLY A UK SIZE 6 TO A SIZE 30. AS ALL OUR STYLES ARE VINTAGE OR MODERN PRELOVED DRESSES, WE ONLY HAVE ONE OF EACH UNIQUE STYLE AND THEREFORE ONLY ONE SIZE AVAILABLE IN EACH DRESS.

THAT SAID, WE HAVE SO MANY STYLES IN LOTS OF DIFFERENT SIZES, SO IF A STYLE YOU LOVE ISN’T IN A SIZE THAT WILL FIT YOU WE OFTEN HAVE SOMETHING SIMILAR IN A SIZE THAT WILL. THE BEST OPTION IS ALWAYS TO COME FOR AN APPOINTMENT AND HAVE FUN TRYING ON AS MANY STYLES AS POSSIBLE AND SEEING WHAT FEELS BEST!

WHAT IS YOUR PRICE RANGE?

OUR CURRENT DRESSES RANGE FROM £350 TO £590.

ARE ALTERATIONS INCLUDED?

ALTERATIONS TO YOUR DRESS ARE NOT INCLUDED.

IN YOUR APPOINTMENT WE WILL DISCUSS THE ALTERATIONS NEEDED FOR YOUR DRESS TO MAKE IT FIT CORRECTLY. AS MANY OUR DRESSES ARE CUSTOMISED WE ARE ALSO ALWAYS HAPPY TO DISCUSS FURTHER CUSTOMISATION OF YOUR CHOSEN DRESS, AND HOW TO ACHIEVE THE LOOK YOU WOULD LIKE. ADDING SLEEVES, CHANGING A NECKLINE, ADDING A CAPE - ALL THINGS WE CAN PLAN WITH YOU.

YOUR ALTERATIONS AND ANY CUSTOMISATIONS ARE NOT UNDERTAKEN BY US, BUT WITH A SEAMSTRESS THAT WE CAN RECOMMEND TO YOU NEARBY. IF YOU HAVE TRAVELLED TO COME AND SEE US WE ARE HAPPY TO PUT YOU IN CONTACT WITH A SEAMSTRESS NEARER TO HOME TOO! ANY ALTERATIONS WE HAVE DISCUSSED WE WILL THEN PASS ON TO YOUR CHOSEN SEAMSTRESS, ALONG WITH PLANS FOR CUSTOMISATION AND ANY FABRICS AS DISCUSSED IN YOUR APPOINTMENT. YOUR ALTERATIONS WILL THEN TAKE PLACE WITH YOUR SEAMSTRESS AND WITHIN THEIR APPOINTMENT AND PRICING STRUCTURE.

AT YOUR APPOINTMENT WE CAN GIVE YOU AN APPROXIMATE PRICE WE WOULD EXPECT FOR YOUR ALTERATIONS, BUT ANY FINAL PRICING WILL BE SET BY THE SEASMTRESS AND WILL DEPEND ON HOW MUCH WORK YOU WOULD LIKE TO DO ON YOUR CHOSEN DRESS.

REFUND POLICY

WE ARE HAPPY TO OFFER REFUNDS WITHIN 2 WEEKS OF PURCHASE, PROVIDING NO ALTERATIONS OR CUSTOMISATION HAS BEEN MADE TO THE DRESS AND IT IS IN THE SAME CONDITION IN WHICH IT WAS SOLD.

IF THERE HAVE BEEN ANY CHANGES MADE SINCE PURCHASE, EITHER BY OURSELVES ON BEHALF OF THE BRIDE, OR BY THE BRIDE (INCLUDING ALTERATIONS TO FIT OR CHANGES TO THE STYLE) THEN WE DO NOT OFFER REFUNDS ON DRESSES.